![]() ![]() Unfortunately, this is where I backed up all of my pictures and data. I am not able to access my picture and data files that have been stores on my external hard drive either. If you look all over the internet, it appears to be a very common problem. My other one was non-portable and sat on my desk and just stopped working one day. Why would I purchase a portable one then? Does wd think that I am going to transport this around in a huge padded case? Besides, this isn’t the first time this has happened to an external harddrive I’ve had from WD. I agree that is absolutely ridiculous that this portable harddrive can’t sustain a fall to a carpet. My passport just started to do this as well and I have only used it like 4 times. Spinning drives in both laptops and pcs that are moved around a lot can expect to have much higher and quicker failure rates. An internal hard drive that’s been dropped a mere half an inch can be seriously damaged.Once a drive is running, you shouldn’t even move it because of the wear stress that it produces on the spindle motor. If that head hits the platter, it can take chunks out of it destroying your data permanently. Remember, a drive has a platter(s) spinning at more than 5,000 rpms. And more than once, it’s a miracle it lasted this long. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem.I’m sorry, but those 16 inches are more than enough to damage a drive beyond repair. I’m using the cable that was included with the drive.Should I be able to recover data from my drive? I have my music stored on it along with some photos and videos, and I’d really like to get these off.Thanks for any help,Trey. Is this an error code?I’ve tried plugging it into another computer, but it doesn’t show up there either (it should be noted that said computer has very finicky USB ports). ![]() It beeps five times, making a lower tone for about one second and a higher for about half a second, with a pause of about 1 second between each pair of beeps. When I plug the drive in, the light comes on, and it beeps. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Last night it worked perfectly, but today it isn’t even showing up in disk management. Hey all,I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). ![]()
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